Privacy Policy

Introduction

At Elite Golf Exchange, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases of golf products. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"). The types of Personal Information we may collect include:

• Identifiers: Name, email address, phone number, shipping address, and billing address.
• Commercial Information: Transaction history, products purchased (clubs, balls, apparel), and items saved to your cart.
• Technical Data: IP address, browser type, device information, and usage patterns on our Site collected through cookies and similar technologies.
• Payment Information: We do not store credit card details. All payments are processed by Stripe, our secure payment provider, in compliance with PCI standards.

2. How We Use Your Information

Elite Golf Exchange uses your information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To provide customer support and respond to your inquiries.
• To communicate with you about your account, orders, and promotional offers (with your consent).
• To improve our Site functionality and personalize your shopping experience.
• To prevent fraudulent transactions and ensure the security of our services.

3. Data Sharing & Disclosure

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our Site and conducting our business, such as:

• Shipping Carriers: To deliver your golf equipment (e.g., FedEx, UPS).
• Payment Processors: Stripe, for secure transaction handling.
• Analytics Providers: To understand how users interact with our Site and improve our offerings.

4. Cookies & Tracking Technologies

Our Site uses cookies to enhance your experience. Cookies help us remember your cart items, understand your preferences, and track overall Site traffic. You can choose to disable cookies through your browser settings, but please note that some features of the Site may not function correctly without them.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data.
• The right to request the correction of inaccurate data.
• The right to request the deletion of your personal data.
• The right to opt-out of marketing communications at any time.

To exercise any of these rights, please contact our privacy team at privacy@elitegolf.com.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.